Payroll FAQs - Getting Paid at Global

Welcome to the Payroll Help Center! Here, you’ll find quick answers to common payroll-related questions to ensure you’re always informed about your pay, deductions, and schedules.

Global Media runs payroll biweekly, with paydays every other Friday. Pay periods run from Monday to Sunday, and payroll is processed the following week.

Payslips are available online through the Global HR Portal (under “My Pay”). You can download current and past payslips anytime. For security, you’ll need your employee login credentials.

If you believe there’s an error, please follow these steps:

• Double-check your timesheet or commissions report.

• Contact Payroll Support within 5 business days of payday via the HR Portal.

The Payroll team will investigate within 3 working days and correct any verified issues in the next pay run.

• Bonuses are processed separately on the last Friday of the quarter.

• Overtime (for eligible roles) is automatically included in your next regular paycheck.

Standard deductions include taxes, social insurance, and employee benefits (health, dental, retirement). You can view a breakdown on each payslip.

If you need further assistance, feel free to submit your HR query on our HR Form or contact us through the live chat feature located in the bottom right corner!