Our Accessibility Statement

At Thrive Market, we are committed to providing access to healthy products, reliable information and affordable prices for our members and those considering membership.  To make health living easy and affordable for everyone, our goal is to enable all of our members and those exploring membership to be able to access our website (www.thrivemarket.com), our mobile application, and any of our other digital platforms we may offer from time to time (together, our “Digital Platforms”). 

We recognize that enhancing accessibility is an ongoing effort. As our Digital Platforms evolve and grow to showcase our offerings and initiatives, we in turn work to optimize our Digital Platforms so that all those who wish to access our Digital Platforms can do so.  We use Website Content Accessibility Guidelines (WCAG) as our guiding compass in enhancing accessibility.

ACCESSIBILITY ASSISTANCE

If you have difficulty using or accessing any element of our Digital Platforms or if you have any comments on how we can improve accessibility, please email us at help@thrivemarket.com or call our Member Services team at 1-855-997-2315. We will work with you to provide the information you're looking for in a communication method that is accessible for you.