This document outlines the requirements for accessing service areas during maintenance or support activities. It is important to understand the protocols in place to ensure a smooth and efficient service experience.

It is not necessary for you to be present during the service. Our team can perform the required tasks as long as there is a means to access the affected areas.

When it comes to the presence of dogs during our service activities, we want to ensure a safe and comfortable environment for everyone involved. If your dogs are friendly and accustomed to the presence of strangers, there is no need to confine them or put them away during our visit. However, if your dogs tend to be wary or unwelcoming towards unfamiliar people, we kindly ask that you take the necessary precautions to secure them properly. This will help us carry out our tasks efficiently while ensuring the safety of both your pets and our team. Thank you for your cooperation in this matter.