How to Report and Replace a Lost or Damaged Credit Card
Edited
If your Stubborn Bank credit card is lost, stolen, or damaged:
Freeze Your Card Instantly:
Open the Stubborn Bank mobile app.
Go to Manage Cards > Card Controls.
Toggle Freeze Card to ON to prevent unauthorized charges immediately.
Order a Replacement:
Select Report Lost/Stolen or Damaged.
Confirm your shipping address.
Delivery: Standard replacement cards arrive in 3–5 business days. For emergency express delivery (1–2 business days), select Express Delivery during checkout (a $15 expedited fee may apply).
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