Stubborn Bank
How to Reset Your Online Banking Password or Unlock Your Account
Summary: Unlocking your account and recovering lost login credentials. For security reasons, Stubborn Bank accounts automatically lock after three co...
Disputed card transaction · First response and escalation
Use this guidance when a customer says they do not recognise, dispute, or want to challenge a card transaction. Our first response should acknowledge ...
How to Set Up Auto-Pay for Loan and Credit Card Payments
Summary: Avoid late fees by setting up automatic monthly payments. Set up recurring payments for your loans or credit cards with these steps: Log int...
What to Do If a Credit Card Transaction Is Declined
Summary: Identify common causes for declined transactions and how to resolve them. If your Stubborn Bank credit card purchase was declined, check the...
How to Report and Replace a Lost or Damaged Credit Card
If your Stubborn Bank credit card is lost, stolen, or damaged: Freeze Your Card Instantly: Open the Stubborn Bank mobile app. Go to Manage Cards > Ca...
How to Apply for a Home, Personal, or Student Loan
Summary: Learn how to submit a loan application and track its approval status. To apply for a loan with Stubborn Bank: Check Eligibility: Ensure you...