General
Group booking policy
Travel Agency is a boutique travel agency and accepts group-trip planning requests for groups of 1 to 10 travelers. For every group inquiry, first con...
What is included in a travel package
Package inclusions vary by the specific itinerary and supplier. A travel package may include some combination of: Flights Accommodation Airport transf...
Refund status and timelines
Refund timing depends on the airline, travel supplier, payment method, and the reason the refund was requested. Once a refund is approved and processe...
Flight changes and cancellations
Flight-change and cancellation options depend on the airline’s fare rules, the type of ticket purchased, travel dates, and current seat availability. ...
Baggage policy
Baggage allowance depends on the airline, fare type, route, and ticket purchased. Before travel, customers should check the confirmation email and the...